Where to Contact for ICBC Address Change?

Where to Contact for ICBC Address Change?

Are you moving to a new address and need to update your information with ICBC? Well, you’ve come to the right place! Changing your address with the Insurance Corporation of British Columbia (ICBC) is important to ensure that all your insurance documents and correspondence reach you at your new location. In this blog post, we’ll guide you through updating your address with ICBC, whether online, over the phone, or in person. So let’s get started on making sure that ICBC knows exactly where to find you!

Where to Contact for ICBC Address Change?

When it comes to updating your address with ICBC, you have a few options for contacting them. Let’s see every one of them in detail below.

ICBC (Insurance Corporation of British Columbia) Overview

Where to Contact for ICBC Address Change?

ICBC, which stands for the Insurance Corporation of British Columbia, is a government-run insurance company in the province of British Columbia, Canada. Established in 1973, ICBC provides auto insurance coverage to all residents of BC and also offers driver licensing services.

As a crown corporation, ICBC’s primary goal is to provide affordable and accessible auto insurance to BC drivers while promoting road safety. They offer various types of coverage options, including basic Autoplan insurance and optional additional coverage such as comprehensive and collision.

In addition to providing insurance coverage, ICBC is responsible for issuing driver’s licenses and conducting driving tests. They also administer penalties for traffic offences such as speeding or impaired driving.

Reasons for Address Change With ICBC

  • Moving to a New Residence: One of the most common reasons for an address change with ICBC is when you move to a new residence. Whether you’re relocating within British Columbia or moving from another province, updating your address with ICBC is crucial to ensure that all communication and documents reach you at your current location.
  • Change in Primary Vehicle Location: If you frequently park or store your vehicle at a different address than what is currently registered with ICBC, it’s important to update the address accordingly. This ensures that any correspondence related to insurance, registration, or licensing is sent to the correct location.
  • Insurance Premium Calculation: The cost of auto insurance can vary depending on factors such as your residential area. By updating your address with ICBC, they will be able to accurately calculate your insurance premium based on the risk associated with your new location.
  • Driver’s License Information: Your driver’s license contains personal information, including your address. It’s essential for this information to be up-to-date so that law enforcement and other relevant authorities have accurate details about where you reside.
  • Roadside Assistance Coverage: If you have purchased roadside assistance coverage through ICBC, updating your address ensures that help will be dispatched promptly and efficiently in case of emergencies near your new residence.

Updating Address Online

Updating Address Online

Updating your address with ICBC is a simple and convenient process that can be done online. With just a few clicks, you can ensure that your information is up-to-date and accurate.

To begin the address change process online, visit the ICBC website and navigate to the “Manage Your Insurance” section. From there, select the option for “Change Address” or similar. You will be prompted to log in to your ICBC account using your username and password.

Once logged in, you will need to provide your new address details. Make sure to double-check all information before submitting, as any errors could lead to complications down the road.

After submitting your updated address information, ICBC will confirm the change through email or mail. It’s important to keep this confirmation for future reference in case any issues arise regarding your address change.

Updating your address online is quick and easy and ensures that you have an official record of the change. This way, you can have peace of mind knowing that all correspondence from ICBC will go directly to your correct location without delay or confusion.

Address Change via Phone or In-Person

If you prefer a more personal touch when updating your address with ICBC, you have two options: contacting them over the phone or visiting their office in person.

To update your address via phone, simply call the ICBC customer service hotline at [insert ICBC customer service number]. Be prepared to provide your driver’s license number and other necessary information for verification purposes. The representative will guide you through the process and update your address accordingly.

On the other hand, if you wish to make an address change in person, you can visit any of the ICBC Driver Licensing offices or Autoplan broker locations nearest to you. Remember to bring along valid identification documents such as a government-issued ID card or Canadian passport. The staff there will assist you in completing the necessary forms and updating your address on-site.

Both options offer convenience and flexibility, depending on your preference. Whether it’s a quick phone call from the comfort of your home or face-to-face interaction at an ICBC office, rest assured that ICBC is ready to assist with your address change needs.

Important Reminders and Tips

 icbc address change

When it comes to changing your address with ICBC, there are a few important reminders and tips to keep in mind. First, ensure you have all the necessary documents before contacting ICBC. This includes your driver’s license, vehicle registration papers, and proof of address, such as utility bills or bank statements.

It is also crucial to update your address promptly to avoid any potential issues with insurance coverage or receiving important notices from ICBC. Failure to update your address may result in delays in receiving renewal notices or other correspondence.

If you update your address online, ensure you have a valid email address linked to your ICBC account. This will allow for efficient communication and confirmation of the change.

If you prefer contacting ICBC via phone or visiting an office in person, be prepared for potential wait times on the phone and bring all necessary identification documents with you when visiting an office.


In wrapping up this article on ICBC address change, it’s important to understand the various options available to you. Whether you choose to update your address online, through a phone call, or in person at an ICBC office, the process can be straightforward and hassle-free. No matter which avenue you take to update your ICBC address, rest assured that, multiple options are available to suit every preference. Take advantage of these resources provided by ICBC so that you can keep crucial information current and accurate!

FAQ – Where to Contact for ICBC Address Change?

1. Is ICBC dialling a claim 24 hours?

One of the convenient services provided by ICBC is the option to dial a claim 24 hours a day. This means you can report an accident and start the claims process at any time, even outside regular business hours. It’s reassuring to know that help is just a phone call away when you find yourself in an unfortunate situation on the road.

Having this round-the-clock access to reporting claims allows for quicker response times and ensures that assistance can be provided promptly. Whether it’s a minor fender bender or a more serious collision, being able to reach out to ICBC at any time provides peace of mind.

2. How do I contact ICBC customer service?

If you need to contact ICBC customer service, a few different options are available. One of the quickest and easiest ways is by calling their dedicated helpline at 1-800-663-3051. This line is open from Monday to Friday, 8 AM to 4 PM, and on Saturdays from 9 AM to 4 PM.

3. What time does ICBC call Centre open?

ICBC’s call centre is an essential point of contact for customers who have inquiries or need assistance with their insurance needs. But what time does the ICBC call centre open? You’ll be glad to know that they offer extended hours to cater to their customers’ needs.

The ICBC call centre opens early in the morning, 8:30 AM to 4:30 PM, allowing customers to reach out and get help even before starting their workday. This early opening time ensures that individuals can connect with a customer service representative and resolve any issues promptly.

4. Where is ICBC’s main office?

The main office of ICBC, the Insurance Corporation of British Columbia, is located in the city of North Vancouver. This bustling coastal city is home to many businesses and organizations, including ICBC’s headquarters.

ICBC Head Office,

151 W Esplanade,

North Vancouver – Waze

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