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Last Updated On – 16-09-2026
If you need a copy of your T4, you can usually find it in CRA My Account once your employer has submitted the slip to the Canada Revenue Agency.
After signing in, open the Tax returns section and look for tax information slips (T4 and more). From there, choose the relevant tax year and T4 slip.
CRA My Account can show tax information slips for the current year and the previous 10 years, provided the CRA has received the slip from the issuer.
The most important point is that CRA My Account and My Service Canada Account are not the same service. Employment T4 slips are handled through the CRA. Service Canada is the government service normally used for Employment Insurance, Canada Pension Plan and Old Age Security information.
Where Can You Find Your T4 on CRA My Account?
For most users, the current process is:
- Go to the official CRA account sign-in page.
- Sign in to your CRA account.
- Open Tax returns from the navigation menu.
- Select tax information slips (T4 and more).
- Choose the tax year you need.
- Select the relevant T4 – Statement of Remuneration Paid.
- Review the amounts shown and save or print the information if needed.
Current CRA guidance continues to list tax information slips under the Tax returns area of My Account, so older instructions simply telling users to look for a generic “Tax Information Slips” button may not reflect the way the present navigation is organised.
Quick T4 Location
| Step | What to do |
| 1 | Sign in to your CRA account |
| 2 | Open Tax returns |
| 3 | Find tax information slips (T4 and more) |
| 4 | Choose the correct tax year |
| 5 | Open the T4 submitted by your employer |
A T4 will not necessarily appear immediately after your employer gives you a paper or electronic copy. The CRA cannot display the slip until the employer has actually submitted and the CRA has processed the information.
What Is a T4 Slip?
A T4, officially called the Statement of Remuneration Paid, records remuneration paid to an employee during a calendar year.
It normally contains information such as:
- Employment income
- Income tax deducted
- CPP or QPP contributions
- CPP2 or QPP2 contributions where applicable
- Employment Insurance premiums
- Pension contributions
- Pensionable and insurable earnings
- Certain taxable benefits, deductions and other employment-related amounts
Your employer prepares the T4 and sends copies to both you and the CRA.
The CRA does not create your employment T4. This distinction matters if a slip is missing from My Account because CRA cannot display information that the employer has not submitted.
Is CRA My Account the Same as My Service Canada Account?
No. They are separate federal government services.
This is particularly important because older versions of this article incorrectly mixed the two portals.
| Portal | Primarily used for |
| CRA My Account | Income tax returns, T4s and other tax slips, Notices of Assessment, benefits, credits, RRSP/TFSA information and CRA correspondence |
| My Service Canada Account (MSCA) | Employment Insurance, Canada Pension Plan, Old Age Security and other Service Canada programmes |
If you are looking specifically for a T4 employment slip issued by an employer, CRA My Account is the relevant portal.
If you are looking for OAS, CPP or EI documents, Service Canada may be the appropriate starting point.
Some of these slips may also later become available to CRA services such as Auto-fill My Return after the information has been received by the CRA.
How Do You Sign In to CRA My Account?
The CRA currently provides three main registration/sign-in routes:
- CRA user ID and password
- Sign-In Partner
- Provincial partner
A Sign-In Partner lets you use online banking credentials from a participating financial institution.
The provincial partner option currently supports a BC Services Card or Alberta.ca Account.
GCKey should not be confused with these options. CRA specifically states that GCKey cannot be used to sign in to a CRA account.
What Information Do You Need to Register for a CRA Account?
Current CRA guidance says an individual registering for a CRA account should have:
- Social Insurance Number
- Date of birth
- Amount reported on line 15000 of the most recent assessed tax return
- Another amount entered on the current or previous assessed tax return when requested
The particular tax-return line requested can vary, which is why having a recent assessed return nearby is useful.
If you cannot locate your SIN, the options for finding or replacing your SIN record may help before beginning CRA registration.
What Is Line 15000?
Line 15000 represents total income reported on your personal income tax return.
Your T4 employment income normally starts with Box 14, which is reported as employment income on line 10100. That employment income then forms part of the amounts that eventually contribute to total income on line 15000.
What Is the Difference Between Limited and Full CRA Account Access?
Not every newly registered CRA account immediately has access to every feature.
CRA currently offers two principal identity-verification methods.
Document Verification
The document verification service can provide immediate full access.
You generally use a mobile device to photograph accepted government-issued photo identification and take a live image of yourself so your identity can be validated.
Accepted identification can include:
- Canadian passport
- Canadian driver’s licence
- Provincial or territorial photo ID card
CRA Security Code
Alternatively, you can request a CRA security code by mail.
CRA says the code should normally arrive within 10 business days. Until registration is completed using the code, only limited My Account services may be available.
Viewing tax information slips requires full access.
If a mailed security code does not arrive after 10 business days, CRA says you can use document verification instead or contact the agency for another code.
What Changed With CRA Multi-Factor Authentication in 2026?
CRA strengthened its account security requirements in February 2026 by prompting account users to add a backup multi-factor authentication option if one was not already configured.
The backup options include:
- Third-party authenticator app
- CRA passcode grid
CRA’s regular MFA system requires a one-time passcode in addition to the normal sign-in credential.
New registrants are prompted to enrol in multiple MFA methods, which may include:
- Phone authentication
- Passcode grid
- Authenticator application
After signing in, MFA settings can be managed under:
Security settings → Multi-factor authentication
Users should never give an unsolicited caller their CRA one-time passcode.
Can You Find a T4 on a Phone?
Yes. CRA online services can be accessed from a compatible mobile browser.
CRA documentation also refers to MyCRA as a web-based mobile application rather than a conventional standalone tax app that must be downloaded to retrieve a T4.
For the clearest current route, taxpayers can simply use CRA My Account through the official CRA account website on a phone, tablet or computer.
The same security precautions apply on mobile devices:
- Start from the official Canada.ca website
- Avoid unexpected CRA sign-in links in text messages
- Avoid unsolicited email links
- Check the website address before entering account credentials
How Many Years of T4 Slips Can You See on CRA My Account?
CRA guidance states that tax information slips can be viewed for the current year and the previous 10 years through My Account.
This can be useful when you need an older T4 for:
- Correcting a previous tax return
- Proving past employment income
- Checking pension contributions
- Comparing old tax filings
- Responding to a CRA review
- Replacing paperwork that has been lost
Availability still depends on the issuer having submitted the slip correctly.
Why Is Your T4 Not Showing on CRA My Account?
A missing T4 does not automatically mean something is wrong with your CRA account.
Common explanations include:
- Employer has not filed the T4 yet
- CRA has received it but has not processed it
- Employer reported an incorrect SIN
- First or last name does not match CRA records
- Wrong tax year is being viewed
- Document is another type of tax slip rather than a T4
- Account only has limited CRA access
CRA specifically warns that a slip containing an incorrect SIN, first name or last name may not appear in My Account or Auto-fill My Return.
When Should an Employer Issue a T4?
Employers normally have to distribute and file T4 information by the last day of February following the calendar year being reported.
When the deadline falls on a Saturday, Sunday or recognised public holiday, CRA’s next-business-day rules can apply.
Therefore, it is normal for some slips not to appear in CRA My Account early in the year.
CRA also notes that tax slips do not necessarily appear online at exactly the same time they reach the employee.
Can Employers Be Penalised for Filing T4s Late?
Yes.
CRA’s late-filing penalty for T4 information returns depends on both the number of slips and how late the return is.
For T4 returns, the minimum penalty is $100, while the maximum can reach $7,500 for large numbers of late-filed slips.
| Number of T4 slips filed late | Penalty per day | Maximum |
| 1–50 | $10 | $1,000 |
| 51–500 | $15 | $1,500 |
| 501–2,500 | $25 | $2,500 |
| 2,501–10,000 | $50 | $5,000 |
| 10,001+ | $75 | $7,500 |
These are employer filing penalties. They are not penalties charged to an employee simply because the employee is waiting for a T4.
What Should You Do If Your T4 Is Missing?
Start with your employer.
CRA recommends asking the employer or other issuer for a copy when a tax slip is missing because the CRA cannot provide a slip it has not yet received from the issuer.
If the employer says the T4 was filed:
- Check CRA My Account again.
- Confirm your name and SIN were entered correctly.
- Check the appropriate tax year.
- Ask whether an amended T4 was submitted.
- Contact the CRA if the slip should already be available.
The CRA Individual Tax Enquiries number is 1-800-959-8281.
What If You Still Do Not Have Your T4 Before the Tax Deadline?
Do not automatically delay filing your income tax return just because a T4 is missing.
CRA guidance says taxpayers remain responsible for reporting all income.
If a slip cannot be obtained in time, income and deductions can be estimated using supporting records such as:
- Final pay stubs
- Payroll statements
- Bank records
- Other employment records
For a paper return, CRA says a note explaining the missing slip and available supporting information can be included.
Electronic filers should retain the supporting records in case CRA requests them later.
If you decide to file on paper, make sure it goes to the correct CRA tax return mailing address for your location.
What Does Each Important T4 Box Mean?
Understanding the individual boxes can help you spot mistakes before submitting your return.
| T4 box/code | Meaning | Where it matters |
| Box 14 | Employment income | Normally reported on line 10100 |
| Box 16 | Employee CPP contributions | Used in CPP calculations |
| Box 16A | Second CPP contributions | Applies from tax year 2024 onward where relevant |
| Box 17 | Employee QPP contributions | Quebec employment |
| Box 17A | Second QPP contributions | Additional Quebec contribution |
| Box 18 | Employment Insurance premiums | Normally relates to line 31200 |
| Box 20 | Registered Pension Plan contributions | Normally reported on line 20700 |
| Box 22 | Income tax deducted | Normally reported on line 43700 |
| Box 24 | EI insurable earnings | Used to calculate EI premiums |
| Box 26 | CPP/QPP pensionable earnings | Used to calculate pension contributions |
| Code 40 | Other taxable allowances and benefits | Taxable benefits provided by employer |
| Box 44 | Union dues | May support a deduction |
| Box 46 | Charitable donations | Employer-administered charitable donations |
| Box 52 | Pension adjustment | Can affect future RRSP deduction room |
| Code 85 | Employee-paid private health plan premiums | May qualify as a medical expense |
What Is T4 Code 40?
Code 40 is used in the “Other information” portion of the T4 for certain taxable allowances and benefits provided by an employer.
Depending on the benefit, the amount may already form part of Box 14 employment income.
What Is T4 Code 85?
Code 85 can show employee-paid premiums for a private health services plan.
These amounts may potentially qualify as medical expenses.
Use of Code 85 by an employer is optional, so eligible premiums may still exist even when no Code 85 amount is printed on a T4.
What Is a T4 Summary?
A T4 Summary, or T4SUM, is mainly an employer filing document.
It combines totals from all T4 slips prepared by an employer for the calendar year, including totals for:
- Employment income
- CPP contributions
- EI premiums
- Income tax deducted
Employees normally use their own individual T4 rather than the employer’s T4 Summary when preparing a personal tax return.
What Other Tax Slips Can Appear in CRA My Account?
A T4 is only one of many tax slips CRA My Account may display.
| Slip | What it generally reports |
| T3 | Trust income allocations and distributions |
| T4 | Employment income |
| T4A | Pension, retirement, annuity and various other income |
| T4A(P) | Canada Pension Plan benefits |
| T4A(OAS) | Old Age Security income |
| T4E | Employment Insurance and other benefits |
| T4RSP | RRSP income |
| T4RIF | RRIF income |
| T5 | Investment income such as interest and dividends |
| T5007 | Workers’ compensation or certain social-assistance benefits |
| T5008 | Securities transactions |
Knowing the difference matters because not every payment received during the year is reported on a T4.
What Is the Difference Between a T4 and a T4A?
The simplest distinction is the source of the income.
A T4 normally reports remuneration from employment.
A T4A can report various other types of pension, retirement, annuity or miscellaneous income.
It is commonly encountered by people receiving:
- Pensions
- Scholarships
- Certain fees
- Commissions
- Other payments that do not belong on a normal employment T4
You may therefore have both a T4 and a T4A in the same year.
Can Auto-fill My Return Download Your T4 Automatically?
Yes.
Auto-fill My Return allows supported tax software to securely retrieve tax information the CRA already has on file.
Instead of manually entering every T4 field, you can sign in through your tax software and import available CRA information.
However, Auto-fill My Return is not a substitute for checking your documents. Taxpayers remain responsible for making sure their return is complete and accurate.
Which Slips Can Auto-fill My Return Retrieve?
CRA lists information including:
- T3
- T4
- T4A
- T4A(OAS)
- T4A(P)
- T4E
- T4RIF
- T4RSP
- T5
- T5007
- T5008
- RRSP contribution receipts
- T2202 tuition certificates
- Several other tax records
For many tax information slips, Auto-fill data is available from 2016 and subsequent tax years.
Why Might Auto-fill My Return Miss a T4?
Auto-fill can only import information CRA has available at that moment.
A slip can therefore be missing when:
- Employer has not submitted it
- CRA has not processed it
- Identifying details are wrong
- Amended version is still being processed
Before filing, compare Auto-fill results with the tax slips you received directly.
Can Someone Else Access Your T4?
An accountant, tax preparer, family member or other representative should not simply sign in using your personal CRA credentials.
The proper CRA route is Represent a Client.
A person must normally be authorised before accessing someone else’s CRA information.
Once authorised, representatives may be able to access applicable tax information, including T4 details, through their representative account.
Never provide a tax preparer with your banking password simply so they can use your Sign-In Partner account.
Can You Access the CRA Account of Someone Who Has Died?
You should not attempt to access a deceased person’s tax information simply by using their personal My Account login.
CRA states that a deceased person’s information must instead be handled through the appropriate representative process.
An executor or other authorised legal representative may be able to use Represent a Client once the necessary authority has been established.
This distinction is important: the deceased person’s ordinary personal My Account credentials are not the proper route, but a properly authorised representative may still access relevant CRA information.
Can You Download or Print a T4 From CRA My Account?
CRA My Account can be used to view information from tax slips the CRA has received.
If you need a record for tax preparation, financing, immigration, employment verification or your own files, you can save or print the information available through your browser.
Remember that the copy shown by CRA reflects information submitted by the issuer.
If an amount is wrong, contact the employer or issuer rather than simply changing the T4 yourself.
What Should You Do If the T4 Amount Is Wrong?
Contact your employer first.
Typical problems include:
- Incorrect employment income
- Wrong income tax deducted
- Incorrect CPP/QPP contributions
- Incorrect EI premiums
- Missing taxable benefits
- Incorrect province of employment
- Incorrect SIN
If the employer agrees that the original T4 was wrong, it may need to issue an amended T4 and submit the correction to CRA.
Do not assume that an amended slip will appear immediately in My Account.
Can You Have More Than One T4?
Yes.
You may receive multiple T4 slips if you:
- Worked for more than one employer
- Changed jobs during the year
- Worked for related employers with separate payroll accounts
- Worked in different provinces
- Received separate employment remuneration requiring different reporting
Check every T4 rather than assuming the largest one represents all employment income.
How Does T4 Income Affect Line 15000?
Employment income in Box 14 is normally entered on line 10100 – Employment income.
Line 15000 is broader. It represents total income and includes employment income together with other income sources that apply to the taxpayer.
That means Box 14 does not simply get copied straight into line 15000. It first forms one component of the income calculation that leads to total income.
What Should You Check Before Filing a Return With a T4?
Before submitting your return, compare the CRA information against the T4 supplied by your employer.
Check:
- Name
- SIN
- Employer name
- Tax year
- Box 14 employment income
- CPP/QPP contributions
- CPP2/QPP2 contributions where applicable
- EI premiums
- Income tax deducted
- Registered pension plan contributions
- Pension adjustment
- Taxable benefits
- Any amended slips
If you use Auto-fill My Return, review the imported data rather than assuming everything retrieved automatically is complete.
Frequently Asked Questions
Where Can I Find My T4 on the CRA Website?
Sign in to CRA My Account, open Tax returns, and locate tax information slips (T4 and more). Choose the tax year and then the relevant T4.
Is My T4 in My Service Canada Account?
A normal employment T4 belongs to the CRA tax system. My Service Canada Account is primarily used for programmes such as EI, CPP and OAS.
How Many Years of T4 Slips Can I See Online?
CRA states that My Account can provide tax information slips for the current year and the previous 10 years.
Why Has My T4 Not Appeared in CRA My Account?
The employer may not have filed it yet, CRA may still be processing it, or identification information such as the SIN or employee name may be incorrect.
When Should My Employer Give Me a T4?
T4 slips are generally due by the last day of February following the calendar year being reported, subject to CRA rules when the deadline falls on a weekend or recognised holiday.
Can CRA Send Me Another Copy of My T4?
If CRA has received the slip, it may be available through My Account. You can also contact CRA Individual Tax Enquiries at 1-800-959-8281. If CRA has not received the T4, contact the employer.
Can I File My Taxes Without a T4?
Yes. If you genuinely cannot obtain the slip in time, CRA says you should still report the income using available information such as pay stubs and keep evidence supporting your estimate.
Does Auto-fill My Return Include T4 Slips?
Yes. Auto-fill My Return can import a T4 when the CRA has received and processed the employer’s information.
Does Auto-fill My Return Mean I Do Not Need to Check My T4?
No. The taxpayer remains responsible for ensuring all income, deductions and other information on the return are complete and accurate.
What is Box 14on a T4?
Box 14 is employment income. It is normally reported on line 10100 of an individual income tax return.
What is Box 20 on a T4?
Box 20 generally reports an employee’s contributions to a Registered Pension Plan and normally relates to line 20700 of the return.
What is Box 40 on a T4?
Code 40 in the Other Information area reports certain taxable allowances and benefits provided by an employer.
What is Box 85 on a T4?
Code 85 can report employee-paid private health services plan premiums. These amounts may qualify as medical expenses.
